Shipping policy

At Trendzeo, we aim to make delivery as simple and straightforward as possible. Once your order has been placed, our team will prepare it for dispatch and keep you updated throughout the delivery process.

Delivery Times

We aim for the total delivery time to be no more than 10 days from the date your order is placed.

Delivery times may vary slightly depending on your location, local delivery services and circumstances outside our control.

Once your order has been dispatched, you will receive tracking information so you can follow its progress.

Free Delivery

We offer free standard delivery on all orders.

There are no additional standard delivery charges added at checkout.

Order Processing

Once your order has been placed, it will be prepared for dispatch.

You will receive a confirmation email after placing your order, followed by tracking information once your parcel has been handed over to the delivery carrier.

Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking details.

You can use these details to follow your parcel throughout its journey.

Please allow some time for tracking information to become active after dispatch, as updates may not appear immediately.

Delivery Carriers

We work with a range of delivery partners to ensure orders reach customers as efficiently as possible.

The carrier used for your order may vary depending on your delivery destination and local availability.

Your tracking information will provide the latest updates relating to your shipment.

Delivery Address

Please ensure that your delivery address is complete and accurate before placing your order.

Customers are responsible for providing the correct:

Full name
Delivery address
Postcode
Contact details

If you notice an error after placing your order, please contact us at info@trendzeo.com as soon as possible.

Once an order has entered the fulfilment or shipping process, we may not be able to change the delivery address.

Delayed Orders

Although we aim for delivery within 10 days, occasional delays may occur due to carrier disruptions, local delivery conditions or other circumstances outside our control.

If your order has not arrived within the expected delivery period, please contact our Customer Care team and include your order number so we can assist you.